Frequent questions

On our platform, we offer several options to make your payments safely and conveniently. We currently accept bank transfers to accounts in Mexico, providing a reliable and direct option for our customers. In addition, we also provide the possibility of using a secure payment link, which makes the purchasing process even easier. We are committed to ensuring that you have various alternatives to carry out your transactions efficiently and without complications.

Yes, on our platform we have a wide variety of international packages to meet your global shipping needs. We work with suppliers around the world to ensure you have access to reliable and efficient shipping options, no matter the destination. Whether you need to send a package to a friend abroad or manage commercial shipments internationally, we are here to help. Our international packages are designed to offer you flexibility, security and competitive prices. Don't hesitate to explore our available options!

Our opening hours are as follows:

Monday to Friday: from 8:00 a.m. to 6:00 p.m.

Saturdays: 9:00 a.m. to 2:00 p.m.

Holiday dates: from 9:00 a.m. to 2:00 p.m., with attention exclusively in our virtual office.

During these hours, our team is available to answer your questions, process your orders and provide you with the best possible service. If you need assistance outside of our normal hours, we invite you to contact us through our customer service channels and we will respond as soon as possible on our next business day.

With pride, we can affirm that we have a solid track record of more than 20 years in the market as a tour operator in Mexico. During this time, we have accumulated extensive experience and knowledge that allows us to offer our clients tourist services of the highest quality. Our long history in the sector has positioned us as leaders in the industry, and we are committed to continuing to provide memorable and satisfying experiences to all those who trust us to plan their trips and excursions in Mexico.